I am really sorry but I can not answer for another medium's messages. I do not know what intent they were given in or if the medium is even legitimate.
Communicate with your loved one yourself. Talk, laugh, cry and ask for help from those who have crossed and trust that you will see, hear and feel the signs and answers they leave you. I honestly would love to help you, but I can not answer for another's work, my appologies and prayers go out to you, sorry.